top of page

STORE POLICY

Customer Care

This website is owned and operated by [Ette Company]. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

​

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

​

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

Privacy & Safety

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

​

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

​

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

​

If you don’t want us to process your data anymore, please contact us at [info@ettecompany.com] or send us mail to: [11/3 Virginia Street, Springvale, VIC, 3171].

Wholesale Inquiries

Hi All!

 

We love our customers and are always happy to share our products with new shops!

 

Here’s the brief terms and conditions we have. 

 

1. Minimum Order Value

 

For first time customers of Ette Company the minimum order value is $360. New customers will be placed on Proforma until such time that total orders invoiced is over $360. Once customers have reached the $360 expenditure they will be placed automatically on 30 day net account providing they have completed a credit application form and have been approved by Ette Company.

 

2. How to place order

 

  • Submit your order via our wholesale site at www.ettecompany.com

  • You must be a registered user to view this site. If you have not yet registered please go to the web site, click on "Log In" then "Create New Account". Follow the prompts and submit your information. 

  • Call our customer service representative toll free 0473 473 677. 

  • Please have an order form or the web site available when calling so that you can reference item numbers.

  • We can provide an order form to you via email.

​

​

Payment Methods

Payment Methods

  • Credit / Debit Cards

bottom of page