SHIPPING & RETURNS
Shipping Policy
We offer Free Shipping on all Australian Standard orders over $50. The free shipping discount is applied automatically in cart when the $50 threshold is reached. The free shipping discount applies to Standard shipping.
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Standard shipment orders will be dispatched from our warehouse within 2 business day of receipt of payment - shipping time is an additional 3-7 Business Days (Aus Post network depending) from dispatch date.
All shipping & product prices are in $AUD.
Should you wish to Track Your Parcel, please visit AusPost Track & Trace(https://auspost.com.au/mypost/track/#/search).
For all Shipping and tracking related inquiries please contact AusPost Customer Service(https://auspost.com.au/help-and-support?group=tracking) . Should you need further assistance please contact our Customer Service team. Please know that for anything tracking or timeframe related it is best to contact AusPost first due to their access to their network and much faster update ability.
Return & Exchange Policy
For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method. In addition, please note the following:
(i) Products can be returned only in the country in which they were originally purchased; and
(ii) the following products are not eligible for return: [list of items].
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We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.